As part of our compliance with the Australian Privacy Principles (APP) in Australia, TCQ Recruitment requests that you read the following information regarding how we collect your personal and sensitive information and how we maintain, use, store and disclose your personal and sensitive information in connection with your possible or actual work placements. By continuing to use this website (TCQ Recruitment website [www.tcqrecruitment.com.au, the “Site”]) we acknowledge your acceptance and understanding of this information.
Definitions
'We' means TCQ Recruitment Pty Ltd, and 'our' shall be construed accordingly.
'You' means the person, firm, company or organisation browsing and/or using the Site, and 'your' shall be construed accordingly.
Protecting your personal information is important to us. We are committed to ensuring that your privacy is respected and maintained at all times.
Our Privacy policy contains information about the type of information we hold and how we manage your information, including how you can, subject to some exemptions, access personal and sensitive information about you that we hold and request that it be corrected. It also sets out how you can complain about any alleged breaches of the APP and how we will del with any complaints.
TCQ Recruitment's Privacy policy will be reviewed and updated from time to time to take account of new laws and technology, changes to our operations and practices and to make sure it remains appropriate to the changing environment. Please regularly check our Privacy policy so that you are aware of these updates and changes. Any information we hold will be governed by the most current version of the TCQ Recruitment Privacy policy. We reserve the right to amend this policy at any time and to notify you of any amendments by posting an updated version on our website.
Your privacy is important to us. This statement outlines the TCQ Recruitment policy on how we collect personal information and how we maintain, use, store and disclose the personal information we hold and reflects our commitment to you. It applies to all operations within TCQ Recruitment, including visitors to our Site.
It is the policy of TCQ Recruitment to respect the confidentiality of information and the privacy of individuals. TCQ Recruitment is bound by the Australian Privacy Principles (APP) contained in the Privacy Act 1988. The TCQ Recruitment Privacy policy is based on transparency. We are committed to being open and transparent about how we manage personal information, the types of personal information held by TCQ Recruitment and when and how it is collected. Personal information means information or an opinion about you. It includes information regarding your contact details, work experience, qualifications, aptitude test results, opinions about your work performance (including references), incidents at the workplace, and other information obtained or received by us in connection with your possible and actual work placements.
Sensitive information is a special category of personal information under the Australian Privacy Act 1988. It is information or opinions about you, including membership of a professional or trade association or membership of a trade union, criminal record, health information, racial or ethnic origin, political opinions, membership of a political association, religious beliefs or affiliations, philosophical beliefs, or sexual preferences or practices. As outlined in the Australian Privacy Act, sensitive information can, in most cases, only be disclosed with your consent.
We may collect personal or sensitive information about you when:
We may gather information about our website users collectively, such as what areas users visit more frequently and what services users access the most. We only use such data anonymously and in aggregate form. This information helps us determine what is most beneficial for our users, and how we can continually create a better overall website experience for you.
In some instances, we may need specific information about you, such as name, address, email address, telephone number etc. We will collect this information if you apply for a job or make an enquiry. We may also ask you for other information such as the types of jobs you are interested in and your workplace concerns in order to provide you with the best possible service and internet experience.
Your personal and sensitive information may be used in connection with:
our direct marketing to you.
If you do not give us the information we seek:
We may disclose your personal information (including to trusted third parties) for the purposes for which it is primarily held or for a related secondary purpose and in some cases we may only disclose information with your consent.
Your personal and sensitive information may be disclosed to:
We do not disclose information about your individual visits to the TCQ Recruitment website.
At TCQ Recruitment, we train our staff to respect the confidentiality of customer information and the privacy of individuals. TCQ Recruitment regards breaches of your privacy as very serious and any breach will result in disciplinary action being taken, dependent upon severity. TCQ Recruitment has appointed a Privacy Officer to ensure that our management of personal information is in accordance with this policy and the relevant Privacy Acts.
Safeguarding the privacy of your information is important to us, whether you interact with us personally, by phone, mail, over the internet or other electronic medium. We hold personal information in a combination of secure computer storage facilities and paper-based files and other records, and take such steps as are reasonable in the circumstances to protect the personal information we hold from misuse, interference and loss, unauthorised access, modification or disclosure. We may need to maintain records for a significant period of time. However, when we consider information is no longer needed, we will remove any details that will identify you or we will securely destroy the records.
TCQ Recruitment takes such steps as are reasonable in the circumstances to ensure that the personal information we hold and disclose is accurate, up to date and complete. We recognise that information changes frequently with changes of address and other personal circumstances. We generally update your personal information over the telephone. Please advise your TCQ Recruitment consultant when your personal details change. You can delete your personal information by contacting the Privacy Officer. TCQ Recruitment may retain personal your personal information as and where required by law.
If you have any questions in relation to privacy or wish to make an access request or a privacy complaint, please contact the Privacy Officer on the details below during normal office hours 9.00am to 5.30pm Monday to Friday. Our Privacy Officer will contact you within a reasonable time (not exceeding 30 days) after receipt of your request or complaint to discuss your concerns and to outline options regarding how they may be resolved.
The Privacy Officer
TCQ Recruitment Pty Ltd
Email: info@tcqrecruitment.com.au
You may request that we correct the personal information that we hold about you if you deem it to be inaccurate, incomplete, out-of-date, irrelevant or misleading. We will take reasonable steps under the circumstances to correct the information.
TCQ Recruitment welcomes all feedback. You may contact us with feedback via 'Contact us' on our website. Any feedback that is submitted becomes the property of TCQ Recruitment. We may use this feedback, such as success stories or responses to surveys, for marketing purposes, or to contact you
for further feedback on the site.
General information about privacy may be found at:
http://www.privacy.gov.au/ and
http://www.oaic.gov.au/